Privacy Policy

2. Information We Collect

Depending on how you interact with ZerunoSoft, we may collect the following types of information:

• Contact information: Name, email address, telephone number and company information.
• Enquiry information: Information you provide when submitting a contact form, requesting a quotation or communicating with us.
• Business information: Information about your organization, project requirements, software requirements and related business needs.
• Technical information: IP address, browser type, device information, operating system, referring pages and general website usage information.
• Usage information: Information about how you interact with our website and digital services.

3. How We Collect Information

We may collect information directly from you when you:

• Submit an enquiry through our website.
• Request a quotation or consultation.
• Contact us by email, telephone or other communication channels.
• Use our website or digital services.
• Provide information during a business relationship.

Some technical and usage information may also be collected automatically through cookies, analytics tools and similar technologies.

4. How We Use Personal Information

We may use personal information for purposes including:

• Responding to enquiries and requests.
• Providing quotations and information about our services.
• Delivering and managing services.
• Communicating with customers and prospective customers.
• Understanding project requirements.
• Improving our website, products and services.
• Monitoring website performance and usage.
• Maintaining security and preventing fraudulent or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

5. Purpose and Basis for Processing

We process personal information where it is necessary to respond to your requests, provide services, manage our business relationship, protect our systems, comply with legal obligations or where you have provided appropriate consent.

Where consent is relied upon, you may withdraw that consent subject to applicable legal or contractual restrictions.

6. Disclosure of Information

We do not sell personal information to third parties.

We may disclose information to trusted service providers, contractors, technology providers and business partners where necessary to operate our website, provide services, communicate with customers, process payments, maintain systems or perform other legitimate business functions.

We may also disclose information where required by law, regulation, court order or other lawful authority.

7. Third-Party Services

Our website and services may use third-party providers for functions such as analytics, hosting, communications, payments, security and other technical services.

These providers may process information according to their own privacy policies and contractual obligations. We encourage users to review the privacy policies of relevant third-party providers.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage and measure performance.

Analytics information may help us understand which pages are visited, how users interact with the website and how we can improve the overall user experience.

You can configure your browser to reject or restrict cookies. Some website functionality may be affected if certain cookies are disabled.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

However, no internet transmission, electronic storage system or online service can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory requirements.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it where appropriate.

11. International Data Transfers

As a technology company operating across locations and using third-party technology providers, personal information may sometimes be processed or stored outside the country in which it was originally collected.

Where required, we take reasonable steps to ensure that cross-border transfers are handled in accordance with applicable privacy and data protection requirements.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where applicable.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is handled.

Requests are subject to applicable legal requirements and reasonable verification procedures.

13. Children's Privacy

Our website and services are intended primarily for businesses and general users. We do not knowingly collect personal information from children where prohibited by applicable law.

14. External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last updated" date.